Skip to content

General

← SplashID Customer Feedback

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

533 results found

  1. Put the automatic backup back in 8.x

    The automatic backup does not work on the 8.x desktop version if you use the online service. It worked in 7.x. Please consider re-activating that feature. I am uneasy not having regular backups on my PC and depending solely on the cloud.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Add a system status on Splash home page

    Might I recommend that you include a "Status" field on your home page at
    all times to indicate condition of your system. It took me trying my
    wife's account to make certain the problem was not mine.

    You have a great product. Your loyal customer.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. provide support for non-English characters such as Traditional Chinese. I raised similar request to your company many years before.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Correct the Type sorting in desktop version 8.0.6.863

    When sorting on Type while viewing all categories and all types, the result is ascending order by Type (A - Z). But the items with each type (names) are in descending order (Z-A). The items within each Type should be in ascending order. This is the way it is in the android App version.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Local-only records - be able to view these quickly

    1) Add visual indicators to mobile/Desktop apps for Local-only records (records that are set not to sync to Cloud)
    For example, it could be a small icon showing a Cloud with a line through it (striked-through Cloud).

    2) Be able to quickly see all Local-only records in mobile/Desktop apps, maybe via a special button or an additional Local-only.Category

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Categories

    It would be helpful if categories could be locked with a separate password. I have my passwords organized in Private and Business passwords and I'd like to be able to the categories with a password.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Multiple user's email account to login to the same computer

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. The version 8.x does not backup like 7.2 version. I use 4.16 and I have paid for it. When I backup and try to restore in 4.16 nothing!

    I use 4.16 and 8.0. I the old ver. 7.2 I had no problem. Now it says its no t compatible!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. delay

    Reduce delay between launching the app and when the enter password dialog is ready to accept the password

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. second monitor

    When using the program in Windows on a second monitor (other than the laptop display) and then reboot with just the laptop display, the program opens off the laptop display and there is no mechanism to get control of the window to move it back onto the laptop display.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. I would like the choice when exporting a VID, to include attachments ( a .zip file) or to export without attachments (a .vid file).

    As of now I have to export as a VID with a different name than my currently saved VID file or it gives me an error. It then saves it as a zip file. I then have to delete my old VID file and extract the zip and rename it to my old file name. If I could just save as a VID without attachments and overwrite the old VID file, it would be much simpler. It already works just fine when exporting to a CSV file.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Windows Desktop: How about an alpha on right side of categorie/types so one could jump to the "H" passwords correctly or whatever?

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Add a field for check or transaction numbers

    I want to match the register with my check book numbers

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Fix security bug

    When the timeout for the lock has been reached and you open the app again, the lock screen appears but it slides from the bottom to the top. The last entry can be seen shortly and you can simply grab the passwords by filming the screen of the IOS device - you only need a camera.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Make it easier to contact you directly for help

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. have permanent 2-factor authentication

    Have SplashID mail or SMS you a 2-factor code EVERY time it is used...

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Faster closure of the app

    Too many clicks to close the app. Modify the closure of the app to one click on the lock and immediately close the window and stop the app

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Provide actual customer support

    Respond to support requests. Provide phone support. Or chat support. Or support at all. Just support the product. Period.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Notes field should scroll while editing.

    Now there is a problem editing in the Note field. As I add a line using the Enter key, the box doesn't automatically scroll up, so current typing is not visible. I have to reach for the mouse to manually scroll the box so I can see what I'm typing. Pleave have the box scroll up automatically.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Improve tech support. I've been trying to fix a problem and get only sporadic responses from TS

    Response by Tech Support w/i 12hrs. Initiate a telcon option for tS

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 3 4 6 8 … 26 27
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)