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  1. When I hit the delete key for content of a record it asks me to delete the record rather than the data. This seems like a strange result.

    When I hit the delete key for content of a record it asks me to delete the record rather than the data. This seems like a strange result. To me it should delete my data rather than prompting to delete the data. I then have to backspace to remove my data. Not like you would typically edit data or a document.

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  2. Improve tech support. I've been trying to fix a problem and get only sporadic responses from TS

    Response by Tech Support w/i 12hrs. Initiate a telcon option for tS

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  3. Provide actual customer support

    Respond to support requests. Provide phone support. Or chat support. Or support at all. Just support the product. Period.

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  4. Add a field for check or transaction numbers

    I want to match the register with my check book numbers

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  5. I would like the choice when exporting a VID, to include attachments ( a .zip file) or to export without attachments (a .vid file).

    As of now I have to export as a VID with a different name than my currently saved VID file or it gives me an error. It then saves it as a zip file. I then have to delete my old VID file and extract the zip and rename it to my old file name. If I could just save as a VID without attachments and overwrite the old VID file, it would be much simpler. It already works just fine when exporting to a CSV file.

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  6. 1 vote
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  7. 1 vote
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  8. Categories

    It would be helpful if categories could be locked with a separate password. I have my passwords organized in Private and Business passwords and I'd like to be able to the categories with a password.

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  9. 1 vote
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  10. help - cannot open app this mornign on Iphone 6S

    what is wrong with you folks - the app will not open to the login page

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  11. Create an option for us to show / hide credentials within page on app

    At the moment you allow us to display credentials either [on] or [off] and I like them [on] however I don't like that if I am in public other people can see the user / pass details, so if you made a button to mask / unmask the password whilst on the login page that would be great for people who want the option to temporarily display them when they need them.

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  12. Your tech support system appears to have closed down. I have not received a response from level 2 which I was supposed to get two weeks ago.

    Make it possible to reach the executive level if problems are not being resolved. Your CEO is totally cut off from the company's customers with no way of getting help.

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  13. Allow the PlashID App log-in method to be set per device

    At present you can log into the App using text, PIN or pattern - however I would like to be able to have strong text password when using the web and desktop apps but not be forced to use this when using the phone or other devices with no keyboard - so I want to be able to set a PIN AND a text password and select which is used on which device.

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  14. Syncing Local Records

    I suggest that their be an option on the Syncing options page to allow Local Only records to be synced in Wifi mode in order to keep your most sensitive synced between your computer and phone without keeping your most sensitive records on the cloud. After Wifi syncing, you can switch back Cloud sync to keep your less sensitve synced on the Cloud.

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  15. Allow tags

    Currently, you provide Categories to organize one's password records. This is a one-to-many relationship in that each category may be assigned to many records, BUT NOT THE OTHER WAY AROUND. I suggest you either add tags or make categories like tags. Tags, as are commonly used, employ a many-to-many relationship. In this context, each tag could be applied to many password records AND each password record could have many tags.

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  16. In version 8, make the add a file button larger

    Make the add a file button larger in version 8

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  17. Make a Copy button always present next to a password

    In the iOS app, there is a Copy button next to a password only when the password is masked. This Copy button should be present on all platforms (iOS, web, etc) whether or not the password is masked.

    The current implementation requires an extra click/tap to select the password which then exposes a copy button. Since copying a password is a high-frequency operation, it would be better to eliminate the extra click/tap.

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  18. increase pattern grid to 5 or 6 square

    3 x 3 may give only order of magitude 10 000 n-paths? - see https://oeis.org/A186861. larger grid would be much more secure.

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  19. Please make Splash ID Safe compatible with Windows 10's built-in Virtual Desktop

    Splash ID Safe is not compatible with Windows 10's Virtual Desktop, according to technical support.

    Using Windows 10 with a Virtual Desktop, sometimes Splash ID Safe cannot be "switched" to or started from the icon. In these cases, Splash ID IS running in the background but there is no way to bring up this instance of the running program. I must end Splash ID in Task Manager, then I can start Splash ID again.

    I suspect the issue occurs when I am in a different Virtual Desktop when Splash ID times out and requires the re-entering of the Splash ID…

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  20. to show in SplashID Safe

    The checbox for local only in the data card visual at a glance without needing to edit the card again

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