SplashID Pro 9 automatically starts with a popup login screen everytime I start/boot my computer. The checkbox in setting to tell it to auto start is NOT checked. How do I keep it from automatically starting?
Pending
Jan 31, 2026
Known issue with latest 9.4.4 PC Desktop app.
Please note we are working on it.
For now, here is a workaround you can use:
1) Open Windows 10/11 Task Manager.
2) Go to Startup tab.
3) Now locate our SplashID Pro 9 entry - if Enabled, Disable it.
Then log out of Windows, relogin, OR restart your PC/laptop.
Please tell me if that works, or not. Please tell me if something is not clear.
If you need more info than the above, submit a support case here:
https://support.splashid.com/portal/en/newticket
Known issue with latest 9.4.4 PC Desktop app. Please note we are working on it. For now, here is a workaround you can use: 1) Open Windows 10/11 Task Manager. 2) Go to Startup tab. 3) Now locate our SplashID Pro 9 entry - if Enabled, Disable it. Then log out of Windows, relogin, OR restart your PC/laptop. Please tell me if that works, or not. Please tell me if something is not clear. If you need more info than the above, submit a support case here: https://support.splashid.com/portal/en/newticket