Sep 9
Revised Data deletes entry on iPhone
To test is sync changes were working I edited 2 records on my iPhone. When I hit 'Save' the entire entry went away.
Pending
Sep 10, 2025
I was able to get it back when I rebooted both devices (MacBook w latest OS update, and iPhone 15 pro max. Then I had the Mac override the phone.
Sep 10, 2025
Did the records permanently go away? Or did they get shown again when the app was relaunched? It will help us diagnose.
Sep 10, 2025
I just tested editing a record and had similar problem on iphone16. When I edited a field and pressed save, all the fields filled with garbage - even the Record name. All I had to do was press the edit button and then press save - it did the same without changing any data. The record now appears as the last record in the database, as the record name now starts with a symbol. But if I close SplashID app completely (swipe up), and then reopen, the record is fine and contains any editing I had done. We used to see this several years ago, but not recently.
Sep 10, 2025
Splash Pro 9 Lifetime
Sep 10, 2025
Need a quick clarification. Is this for SplashID Classic or SplashID Pro 9?
Hi Bruce, we released the 9.4 production version today. Please update your apps to the production version and let us know if you find any issues.