Unable to scroll | SplashID

Submission

Rich White

Sep 20, 2025

Board: SplashID Pro 9
Status: Pending

Get Updates

Unable to scroll

I am unable to scroll on my Samsung S25 Ultra. I have to type in my record (if I can remember the name of it) in order to get to it. Super annoying and inconvenient.

Rich White

Sep 20, 2025

5

Joseph KumarswamyOct 21, 2025

Hi Rich, we released the 9.4 production version today. Please update your apps to the production version and check if this issue is still occuring for you.

Rich WhiteOct 24, 2025

Praise the Lord! I can finally scroll once again! Thank you so much for finally getting this to work once again.

Gordon CummingOct 30, 2025

I am not on beta, and this is happening in your production release 9.4.0

Joseph KumarswamySep 25, 2025

The issues with the record list scrolling and freezing have been fixed. This will be made available in the next beta release that we will be releasing in the next 2-3 days.

Rich WhiteOct 11, 2025

Well, I have to say that it indeed has still not been fixed, as I am still unable to scroll. It appears I am on version 9.4.0.482. Super frustrated now.