Jan 17

User Interface Worse than Version 8

I have Version 9 and have transferred records from Version 8 to Version 9. However, I don't like using Version 9 for one reason: the records pages in Version 9 are visually confusing and because of that, take longer to find the information I need. Version 8 had light gray divider lines between fields and the font for titles was gray and smaller than the information. With type all the same size and no use of bold fonts, colored fonts, dividers, or a lighter gray tone, you can't quickly identify the data you want. It slows me down using the app. I hate it!!

Pending

last week

A quick note on where to post: While we monitor this site for feature requests and product feedback, our technical support team can assist you much faster with troubleshooting. Please submit a ticket here for direct help: https://support.splashid.com/portal/en/newticket Best regards, Abhinav SplashData Team

last week

Do either of you have issues with "record list in being securrly built". Mine will spin until i kill it and try again. Really halts productivity. Very disapointed with 9. Wish i never switched. Now considering other options. 8 was such a solid performer.

Feb 2, 2026

Actually I was going to post a very similar thing - taken me some time to put it into words while flipping between version 8 and 9. - You can no longer edit records directly - instead needing to click a rather small edit button. If you're not allowing direct edit - perhaps a larger button with "edit" actually written on it would be ideal... esp for casual users who really aren't doing stuff all the time - but edit is a far more used button than copy, download or trash and it'd be nice if it was quick. - It was a bit more pleasing on the eye (in the old version) to have a summary / preview of the first 2 fields of each record. So am sad to see that go. - I see I can change the font type... but the default colour of the font is a bit hard to make out. The App is ok, but on a PC it's literally a grey font on a grey background (in edit mode).... can you just make the font a bit heavier or darker? Changing the theme to dark corrects this, but not sure I'm generally a fan of dark modes. - While I'm at it... the Record Field title and record field have very similar colours / sizes - again just make it harder to read at a glance. I know these are minor things - but I would hope that with each passing version, you'd be striving to improve the user experience, not just add new features / interface... but anyway, functionality is great etc etc - still love the program.