Charlie
My feedback
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6 votes
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59 votes
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11 votes
An error occurred while saving the comment Charlie commentedOne dangerous "feature" I just noticed on the right hand pane, the "Generate" button is there all the time, not just in Edit mode. If you accidentally tap that button, your old password is gone and replaced with a new one instantly. No way to recover the old password that is necessary on sites when you want to change your password. This function should not show up when looking at a record. It should only appear when you are in Edit mode.
And as I mentioned before, since the "Generate" button appears on all fields, data in any field can easily accidentally be destroyed and replaced.
This should be fixed immediately in my opinion.
An error occurred while saving the comment Charlie commentedThank you for helping to make the latest revision to SplashID happen! The improvements added will now allow me to start using this version, without reducing my productivity. There are still some changes to make it as efficient as Ver 7 was (such as being able to show all fields of a record at once), but I understand these take time to implement. At least I can now see the same number of records as Ver 7 in only a little more desktop space, and can unmask all records at once.
I also especially like the ability to vary the widths of the columns!!! So much improved for my use.
The emails I received from the forum about the new release (re printing and the GUI) asked for feedback so I am attaching some pictures that have notations on them and will list the comments below. I am also replying to the forum/uservoice entry, so it goes back properly. Hope I can add pictures there.
Regarding printing, I can now print one record, several, or all by properly selecting records. It does the job but is not elegant yet. When print is chosen, it is not clear what is going to be printed. I had to run several tests to make sure I understood the process necessary to choose what I wanted. For example if I press Control P I don’t know if one record or all will be printed. If I go to “select” and choose a number of records, I know which are going to print. That is fine.
Now for the GUI improvements I see. I have enclosed 3 pictures that I captured from my screen and added comments on them (I used Snagit, as recommended by Leo Notenboom of Ask Leo):
The first picture is of Version 7, and shows how I use it on my desktop, which on this laptop is 12”wide x 7” high. I have reduced it to the minimum size allowed by the program (5” wide by 4” high). I can get about 13 records in the left pane, and all 9 of the fields and 11 lines of notes for the first test record are visible. At a glance I can see what data I want to copy into a website or form. If I could get rid of the useless (to me) icons, I could probably double the number of records showing.
The next picture is of the improved Version 8 on the same desktop. The minimum size I could get is 6” wide x 5” high, about 50% larger than Ver 7. So it wastes more of my desktop. (But much better than it was!!!!!! Thanks!!!). While one more record (a total of 14) is shown in the left pane, the right pane now only shows about one third of my fields and data of the first record. I will have to scroll to see all the data. Now if I have a lot of characters in a field, I expect to have to scroll. But if the data is under 25 characters, I would like more to be shown. This leads to the next picture.
The third picture shows a cutout of the SplashID window, and shows where all the wasted space still exists. In the right pane each field takes up two lines and leaves a lot of wasted white space. The generate button shouldn’t be there for non-password fields – somehow it showed up in all of them with this revision, contrary to the User Guide. The Copy button could be a hover like it was in Ver 7. Finally, the data contents of the field should be to the right of the Field Name on the same line, again as it was in Ver 7. This way only one line would be used and more of the fields could be shown at the same time in the window.
The “Add Record” button at the top is out in its own large wasted space. That is ½” by 6” of wasted space that could be eliminated if the button was placed on the same line as the Type and Category buttons.
The Setting to “Show data in compact view” is great!! It reduces the center column to only one line of data! Just what I wanted. At first I thought the middle pane was missing all the remaining columns. But in reviewing what that pane is for, I discovered all I need it to do is allow me to select a record to view on the right. So all I need is the record Title, as shown. Clever! Great use of space!!!
To solve the layout of the third column I discuss above, maybe the compact layout of that column could be switched on with the same setting!
By adjusting the left column to just the icon, I can leave it there without taking up too much space. Putting it behind a pulldown button would be better, but this works well.
Again, I want to emphasize that these comments are for fine tuning. I, for one, really appreciate the quick response to getting the most important changes out quickly! I can now use Version 8, and am upgrading my installations.
Unfortunately, I can't find a way to insert the pictures in this forum.
An error occurred while saving the comment Charlie commentedIf your marketing surveys indicate that some customers want (and your competition offers) a more app like appearance for the casual user, maybe the solution is to offer two display versions: Casual user and Power user versions. User chooses which they like. Wouldn't affect the database function, just the display.
Charlie shared this idea · -
55 votes
An error occurred while saving the comment Charlie commentedThank you for helping to make the latest revision to SplashID happen! The improvements added will now allow me to start using this version, without reducing my productivity. There are still some changes to make it as efficient as Ver 7 was (such as being able to show all fields of a record at once), but I understand these take time to implement. At least I can now see the same number of records as Ver 7 in only a little more desktop space, and can unmask all records at once.
I also especially like the ability to vary the widths of the columns!!! So much improved for my use.
The emails I received from the forum about the new release (re printing and the GUI) asked for feedback so I am attaching some pictures that have notations on them and will list the comments below. I am also replying to the forum/uservoice entry, so it goes back properly. Hope I can add pictures there.
Regarding printing, I can now print one record, several, or all by properly selecting records. It does the job but is not elegant yet. When print is chosen, it is not clear what is going to be printed. I had to run several tests to make sure I understood the process necessary to choose what I wanted. For example if I press Control P I don’t know if one record or all will be printed. If I go to “select” and choose a number of records, I know which are going to print. That is fine.
Also, there is no way to format the printed output. Of course there never was. If I want to format I can export as CSV, import into Excel and select the columns and wrap format I want. Unfortunately since this a database with varying width fields and field contents, even in Excel there is no one format to properly print all the records in the least space. But that is not a SplashID problem. So I can see why just being able to print at all from the program is probably as far as is practical to develop.
Charlie supported this idea · -
15 votes
An error occurred while saving the comment Charlie commentedNikolai, I don't understand. I have not seen any positive comments about the V8 user interface. But have seen many complaints about it. Why are you so resistant to listening to your experienced power users?
Are you capturing more new users with the V8 product that makes it more profitable for you? But what about the many dedicated customers who have come to love the reliable, efficient, concise, interface that you have provided for so many years? It has been a great workhorse. I wouldn't think you would want to lose us as customers!
Isn't there any way to provide 2 visual interfaces: lots of white space vs. tight and concise ? Then allow us to choose which we want to use?
Microsoft thought they would go more cutesy/app-like with W8, and see what happened. I just don't understand your new marketing/design philosophy, and I am disappointed.
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10 votes
An error occurred while saving the comment Charlie commentedYes bring back the prior version desktop interface window. Many power users want concise, packed data in a small window. Maybe the solution is to have two display versions?
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170 votes
An error occurred while saving the comment Charlie commentedFor the casual, once a day user, the Ver 8 interface may be fine. For Power Users (I use it 20 times a day) I want fast response, concise display, and no wasted white area in the window. Bring back Ver 7 interface. Or make two display versions.
Charlie supported this idea · -
212 votes
An error occurred while saving the comment Charlie commentedVer 7 desktop has a "Show/Mask" button in the bottom row that toggles between showing the passwords or masking them. I think that is what the OP suggested. I like that they are originally masked when starting the program, but then by pushing one button, I can now see all of them without having to toggle again. I leave them unmasked on my home desktop.
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7 votesCharlie supported this idea ·
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36 votesCharlie supported this idea ·
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41 votesCharlie supported this idea ·
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62 votesCharlie supported this idea ·
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350 votesCharlie supported this idea ·
Yes, if you accidentally tap the generate button while viewing a record, your existing password is instantly replaced by a new generated one. Very scary situation. You have now lost your password and it is not recoverable. Not a good situation and it violates why you have this password manager so they are safe.
The generate function should not be on the view screen. It needs to be on the edit screen. And, you should be able to generate a new password and then be given the option to replace the old one with the new.
Furthermore, since a lost password is not recoverable, the old password should be moved to the notes field for saving.